Over at Career Realism, J.T. O’Donnell posted about why people complain about HR. He says: “Usually, they are angry because a company didn’t bother to acknowledge they got their resume, or failed to call them after an interview. These same people are always shocked when I don’t commiserate with them. But you see, I’ve been on the HR side, so I know why you aren’t hearing from them.” According to J.T., here are the reasons:
- They only pursue candidates they are really interested in AND when they are ready to hire them. They’ve got your e-mail and your phone number and they know how to use them both. So, if you haven’t heard from them it’s because A) they aren’t ready to hire for the position yet, or B) they aren’t choosing you. FYI - Some hiring processes take months to complete. Hence, you can come off looking really desperate and hurt your chances of getting hired if you impulsively start harassing HR about the job. Following up to let them know you are definitely interested in the position is one thing, but stalking them repeatedly is another.
- You are not their main priority. Filling the job is just one of HR’s numerous responsibilities. Finding a job may be the main focus in your life, but to HR, you are just one item on a long to-do list.
- They don’t have the time, money or desire to let every candidate down easy. These days, some HR people are receiving more than 1000 applications in less than a day of posting a job. That’s right - 1000+ cover letters and resumes to review. Imagine having to look at them all. That is one overwhelming and potentially unproductive process. Moreover, most companies are not equipped with the personnel and technology to send out personalized rejection e-mails to thousands of people. Their thought process on this is as follows: If you are in the job hunt, you understand the rules. Not everyone wins and you aren’t owed an explanation.
To sum it up, the next time you want to complain about how inconsiderate HR is, why don’t you try to put yourself in their shoes and think of ways you can do a better job of attracting their attention and gaining their respect. Sometimes it’s better to just move on and keep searching for the right job where you will be valued and appreciated for who you are. If they figure out they want you down the line - they’ll be back. Then, you can decide if you want them too.
This is a wise perspective that’s not often considered. Thanks, J.T.!