Handling the “Do You Have Any Questions?” Question

Thanks to Phil Rosenberg at Secrets of the Job Hunt for providing this primer on asking intelligent questions, when prompted, at the end of a job interview:

 

 

Do you have any questions?  This is asked at the end of most interviews, and it gives the candidate a chance to shine and stand out from the pack. Do you come loaded with questions, or do you end an interview saying that all your questions were answered?  Most candidates clam up at this point, giving the impression that they are uninterested or unprepared. It’s a huge mistake. A more effective strategy is to come loaded with questions, so you’ll always have a few left for the end of each interview. You’ll want different questions for different individuals, depending on their job function.

What kinds of questions should you ask?  Don’t use the questions part of your interview to find out more about the company….you can do that later. Use questions to further sell yourself. Use questions to show your knowledge of the company, its strategy, to uncover problems that you can solve.  The best questions to ask are ones where you already know half the answer. Why? You can show your insight, research, and preparedness more effectively through insightful questions, than by directly stating your knowledge. Insightful questions show a higher level of thinking than memorization and regurgitation of facts.

The best questions to ask are open-ended. Use implication questions that uncover what happens if problems aren’t fixed, to increase the perception that you understand the problem. Questions that start with How, Why, What impact, What implications, are much stronger than questions that start with Who, What, When, or Where.  Don’t use the questions section to ask about career advancement, average raises, vacation policy, or HR type questions.

Where can you find information to ask about? It’s all over. If the company is public, review the management comment section of the Annual Report and 10Q. Review press releases, recent articles on Yahoo Finance, company blogs, blogs about the company. For private companies, check out blogs, Google search, and industry information. From these resources, could you ask “Your industry is projected to increase by 25% in the next 3 years. How is (insert company name) preparing to capitalize on this opportunity?”

Brilliant advice.

Comments

[Louisa]

This is great advice. I work for a staffing company in Boston, Hollister Staffing (www.hollisterstaff.com) and find that many people blank when it comes to this part of the interview. To prevent not knowing what to say I encourage my clients to come up with a list of questions before hand so they will know what to say, even to write them down if it helps. I love your advice about using questions that will help to sell yourself too. Thanks!

[Alexandra Levit]

Hi Louisa, thanks so much for the affirmation from the real world of staffing agencies!