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« Could You Be an Interim Executive? | Main | Employed Workers Are in Limbo Too »

September 10, 2009


Totally agree. In the age of emailing someone who sits right across from you, instead of walking your lazy bones the five feet to their desk, in-person communication is slowly becoming a thing of the past. Don't let the age of technology stifle your personal relationships. A few minutes, face-to-face, can be 10 times more productive and fulfilling than an all-day email exchange. Just because we have the capability to electronically "connect" with others at any time, doesn't mean we should.

@Megan: Thanks so much for the comment. Appreciate you taking the time to share your feedback.

Many of my clients who are client relationship professionals are very resistant to using email for conversation with their clients. They insist on phone and regular face-to-face meetings. They have found what I've argued for a long time: email is dangerous, it is profoundly open to misunderstanding,in some relationships can easily set you up for liability issues--and should be kept to the minimum. My architectural clients are in complete agreement--and have maintained that stance as much as possible.

Lawyers also refuse to put much in email for the same reasons.

Senior execs tend to keep email at a minimum, meeting times, confirmations, etc.

These same lessons apply to interpersonal relationships of nearly any kind. The less put in email the better.

I discuss the importance and value of face-to-face and nonverbal here:

@Dan E: Thanks for the link. In this litigious society, one really should be careful about real or virtual paper trails. Thanks for making that point.

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