I have mixed feelings when I walk into a small business and see an “Employee of the Week” sign. On the one hand, I want to commend the owners for recognizing their stellar employees. But on the other, I’m hoping that the culture of appreciation goes a little deeper.
The one-on-one nature of many small businesses provides an excellent opportunity to build a culture in which employees are consistently and thoughtfully recognized. If done correctly, they’ll be more likely to outstay and outperform their counterparts in similar organizations.
Creating such an environment, however, requires a multi-pronged approach that touches many components of the employee experience. For specifics on how to create a recognition-based culture, check out my column at the AMEX OPEN Forum.
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